• Lầu 5, Tòa nhà ST Moritz, Số 1014 Phạm Văn Đồng, Phường Hiệp Bình, TP Hồ Chí Minh
  • cskh.ketoannavi@gmail.com

Navi Accounting Services is committed to respecting and protecting the privacy of customers when accessing and using the website. This Privacy Policy is developed to clearly explain how Navi collects, uses, stores and protects customers' personal information in accordance with applicable laws. When customers visit the website or provide personal information, it means that customers have read, understood and agreed to the contents specified in this Privacy Policy. Your text here

1. Purpose and scope of information collection

Navi Consulting Services Co., Ltd. collects personal information of customers through its website and official contact channels to serve the provision of accounting – tax consulting services. The information collected includes but is not limited to: full name, phone number, email, address and business-related information. The collection of information is done on a voluntary basis.

2. Purpose of use of information

Customers' personal information is used by Navi to contact consultants, provide services, support customers during the use of the service as well as send important service-related announcements and updates. Besides, Navi can use the information to analyze, evaluate and improve the quality of services, optimize the user experience on the website. Navi commits to only use the information for the intended purpose and not for any other purpose without the consent of the customer, unless otherwise provided by law.

3. Information storage period

Customer's personal information is stored for as long as is necessary for the purpose for which it was collected or until cancellation is requested by the customer. In all cases, the storage of information will comply with the provisions of applicable laws on personal data protection.

4. Commitment to information security

Navi applies appropriate technical and organizational measures to ensure the security of customers' personal information, prevent unauthorized access, disclosure, alteration or destruction of data. Only authorized individuals and departments are allowed to access information and must comply with confidentiality obligations in accordance with internal regulations.

5. Sharing information with third parties

Navi undertakes not to disclose, transfer, purchase or exchange personal information of customers to any third party, except for the following cases:

(i) with the consent of the client;

(ii) at the request of a competent state authority; or

(iii) necessary for the performance of a legal obligation as provided by law.

6. Customer's rights to personal information

Customers have the right to request Navi to provide information about the collection and use of their personal data; request to correct, update or delete information when detecting inaccuracies. All related requests will be received and handled by Navi within a reasonable time as prescribed.

7. Use of Cookies and Tracking Technologies

Navi's website may use cookies and similar tracking technologies to record information about visitor behavior, thereby helping to analyze traffic, improve website performance and personalize user experience. Customers can customize the acceptance or rejection of cookies through the browser settings; however, the rejection of cookies may affect some functions of the website.

8. Changes to the Privacy Policy

Navi has the right to update and adjust the content of this Privacy Policy at any time in accordance with the law and operational needs. The changes will be published on the website and take effect from the time of publication.

9. Contact Information

In case of any questions, requests or complaints related to the collection and processing of personal information, please contact Navi Consulting Services Co., Ltd. through official contact channels such as hotline or email. Navi is committed to receiving and processing information transparently, quickly and in accordance with regulations.